Expert Medical Billing & Revenue Cycle Management Tips
Why Communication is Key for Specialty Clinics
Communication in era of COVID-19 has shifted the ways in which patients and providers are able to convey information; whether it’s before, during, or after the appointment. If your clinic wants to maintain your cliental, then proper communication and offering contactless options is a big part of building trust.
How to Make Your Clinic Stand Out
In our modern and soon-to-be post-COVID era, it’s more important than ever for clinics to update the ways they can stand out to potential patients. The healthcare industry is consistently evolving, so many patients expect the same of their providers. However, what does “standing out” entail?
Systems Can Make or Break Your Practice
The complexity of medical billing can often put unnecessary stress on a clinic, which causes system error, manual error, or both. Essentially, while some clinics’ revenue suffers due to overworked or inexperienced billers, it can also be caused by a bad system. Even if a software works well for another similar office in the area, that doesn’t mean that it adequately serves all the needs of your staff. However, a lot of clinics don’t realize that until they’ve already spent the time learning and implementing the new software.
Transitioning from In-House to Outsourced Medical Billing
When you’ve finally decided that outsourcing is the best option for your clinic, then the next step is trying to find the right company to take it over. Essentially, the transition will be your first interaction with the company, so you want them to be up to the task. While doing your research and contacting the company for more info, ask about the clinics they’ve worked with before, how they keep their staff up to date on billing codes, and if they’ve been adapting to the telehealth needs. Here are a few ways ORI can improve your daily and long-term billing needs:
Now Is a Perfect Time to Review Your Billing Procedures
The first few months of the year are often a less busy time for clinics as deductibles reset; additionally, they might still be feeling the effects of COVID-19 complicating the healthcare system. In other words, this is the perfect time to evaluate and reinforce a productive billing system—especially since you might still be catching up on billing needs from the busy fourth quarter. While your front desk waits for appointments to pick up, this is a great time to assign them to review your 2020 and follow-up on payment needs.
The Importance of Investing Your Clinic’s Virtual Services
If there’s one thing that will most likely continue after the pandemic it is virtual healthcare. While virtual health was slowly being integrated into healthcare before 2020, the emergence of the COVID-19 pandemic drastically sped up the need for telehealth options.
An Overview of the Surprise Billing Measure Included in the Stimulus Bill
When we last discussed the status of surprise billing legislation in a blog dated January of 2020, the laws had not yet been voted through and signed into law. However, on December 27, 2020, one of the stimulus bills that Congress passed and the president signed into law included a ban on surprise medical billing.
The Benefits of an Outsourced Billing Team: Hiring Outsource Receivables Inc.
In the complex and demanding healthcare industry of today, the last thing clinics should have to worry about is a loss of revenue due to inconsistent billing. When their staff isn’t equipped or up to the task of keeping informed on medical billing needs, then they should turn to the ease of outsourcing.
Best Practices for Front Desk Procedures to Ensure Accurate Medical Billing
While medical billing requires extensive knowledge of the constantly adapting medical codes, it also requires accurate information from the staff who collect those initial details from and interact more regularly with the patient.
How COVID-19 Will Continue to Shape Clinics in 2021
If there’s one thing that will most likely continue after COVID-19 becomes more controlled through a widely distributed vaccine, it’s providers taking advantage of virtual visits—especially for rural areas or for routine check-ins. To save staff time an for patient convenience, these tele-health appointments will allow clinics to better serve their patients from anywhere.
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