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Medical Billing Blogs

Why You Should Hire ORI: Benefits of Outsourcing and Choosing a Company with Nationwide Service

The U.S. healthcare system is complex and confusing if you do not have experts on your side. Additionally, it seems medical billing continually changes. Whether it is a new law on the books about surprise medical billing, new codes, new rules regarding telehealth, or new in-office procedures due to COVID-19, change is something you can count on in the world of medical billing.

As clinics adjust to changes, the current billing team might not be up to the task. For these and many other reasons, outsourcing often makes sense for specialty clinics.

Overall, what are the benefits of outsourcing?

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Preparing for 2021 – Why Cleaning Up Aging Accounts Before the End of the Year Matters

Believe it or not, 2021 will be here in a few months, which makes it the perfect time to plan a fresh start in the new year. To do this, many clinics like to focus on working their open billing and taking care of any outstanding balances. The cold season is a busy time for many medical offices, and they can get even further behind on their billing if the team can’t keep up. Then, once the holidays roll around, your staff comes back from their time off to the stress of aging accounts. To avoid that, how can clinics catch up on their aging accounts?

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Front Desk Staff and COVID-19 Protocols

As the world waits for a COVID-19 vaccine, it’s clear that medical practices need to adapt to the times. You have already implemented new protocols, but these tips can still help. In general, your front staff should be equipped with the proper PPE (personal protective equipment) to safely welcome your patients. Check in with individual staff to confirm that they have access to the PPE they feel they require for their job. The waiting room will also need some adjustments to accommodate current CDC recommendations, which includes staying six feet apart and reducing the number of people in a room. Have your front desk staff ask patients if they feel safe with the clinic procedures and social distancing policies. Scheduling-wise, the front staff may also have to reduce or change their staggering scheduling to ensure that their waiting rooms are not too crowded. Then, as patients come in and out of the office, they should also be routinely sanitizing the waiting room, washing their hands, etc. Routine practices not only service to clean and sanitize but to serve as a constant reminder for staff and patients to be vigilant.

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US-Based, Nationwide Medical Billing Service

We’re proud to be a part of the VSS Medical Group and have offices in Minneapolis, Chicago, and Boston. However, that does not mean we only serve those cities. Since 1998, Outsource Receivables Inc. has been providing our expertise throughout the upper Midwest. This includes clients in Minneapolis, St. Paul, Madison, Milwaukee, Des Moines, Sioux Falls, Fargo, and more. Additionally, we recently expanded to Chicago and Boston.

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