Expert Medical Billing & Revenue Cycle Management Tips
Getting Your Office Ready for the Busy Season
As we reach the end of the year, medical practices will often see an increase in appointments as elective surgeries come up, deductibles are met, and the cold/flu season begins. Is your office prepared?
Evaluate your current staff schedule and how your office handled last year’s busy season. Did the schedule optimize your staff’s time and ability to take on patients? Did one team struggle the most? Logically decide what area needs more support for the upcoming season and whether a full- or part-time help will be necessary to keep the practice running smoothly and on-budget.
October Featured Video – EMR Case Study: Urgent Care Clinic
VP of Technology and Client Relations – Joe Kubisiak discusses a case study involving the high demand within an urgent care clinic and how ORI was able to help them get to the next level of performance and streamlining operations. From issues with coding to patient flow – ORI was able to implement a process that increased production and revenue for the urgent care clinic.
Breeze by CareCloud
Imagine this, your patient arrives for their first visit and instead of handing them a clipboard, pen, and stack of paper forms to fill out they receive an iPad instead. The forms you need to collect are quickly filled out electronically and entered securely into your practice management system. Your patient is happy because the normal time-wasting and sometimes frustrating paper process took no time at all. Your staff is happy because they’re no longer stuck keying all the information into the system and you’re happy because the information was collected correctly and efficiently saving your practice money.
The CareCloud Difference
Can a different practice management system really make a difference for your medical practice? The simple answer is yes.
In a case study done by CareCloud, Island Endoscopy Center ran into issues with their billing due to an inefficient legacy system and overseas billing partner. Their “billing codes had to be manually transcribed into a separate practice management system” because their EHR did not have the bandwidth to handle the full billing process, and it also lacked performance transparency. After finding a better system software and billing partner that was not overseas, they began to see overall improvements.
September Featured Video – What Does it Mean to be a Value-Added Reseller?
President & VP of Business Development – Dan Smits shares why Outsource Receivable is a value-added reseller for CareCloud. He highlights and compares different system components and how ORI can assist with medical billing in a ERH system with more robust options.
Leveraging Technology to Increase Your Practice’s Bottom Line
As of June 12, 2019, 96% of Americans own a cellphone of some kind and 81% have a smartphone. Apps, online bill pay, and scheduling everything from soccer practices to dental appointments is happening everyday on a mobile device. Is your clinic keeping up with the busy lives of your patients? Maybe an even better question is whether your practice is truly leveraging technology for efficiency. If you’re not sure, the information below is a great read for you. Patients are acting and demanding healthcare practices provide the same conveniences they are used to with other businesses. They want to be served timely, be able to communicate easily via apps and online web portals, pay bills online, and they are shopping between providers to get the best prices for the services they need. Just like the local auto repair shop, your practice is competing now more than ever for the patients that walk through your door.
Change Is Good!
Someone once said, “If you don’t change, you don’t grow. The same can be said about businesses. Advances in medical practice management and continual changes in medical billing make it difficult for even seasoned professionals to stay current. Change is always hard until it becomes easy, but does your practice have the internal bandwidth to wait until the changes are easy? Outsourcing medical billing is an easy solution to the medical billing problem.
CareCloud for Small Practices
Small practices and their employees wear many hats. There’s revenue to manage, medical billing, patient engagement to stay on top of, health records to update, and so much more. Even if patients enjoy the personable feel of a smaller practice, they may choose to leave due to issues that may occur like disorganization, a lack of patient focus, or inefficient billing practices. No one likes getting a bill six months after a procedure!
Thus, with limited resources, it can be difficult for a small medical practice to keep up with paperwork, communication, revenue, and all the other daily tasks when they need to focus on the most important part—the patients. Important tasks like timely billing could fall by the wayside thus making it hard for the practice to pay bills on time.
Award-Winning Software: What Makes CareCloud Stand Out?
When choosing the right medical management system, it is important to do research first to gather objective information on the platform. One way to do this: look up testimonials, reviews, and awards.
As a multi-award-winning, cloud-based platform, CareCloud has received many different endorsements from prestigious and well-known companies. Those awards include: Black Book, 2017 & 2019.
Black Book independently surveys their vendors through an unbiased rating system. That system ranks companies and firms through 18 key indicators focusing on operational excellence, software, systems, products, equipment, and outsourced service lines. More about their excellent qualifications can be found here.
Support Your Clinic’s Marketing
Consumers are shopping for healthcare just like they do other large purchases. This has been a trend for some time now since high insurance deductibles have caused the percentage of out-of-pocket expenses to rise.
With this trend, it’s more important than ever for clinics to not only provide efficient and convenient services, but to also market their brand just as other service-based businesses do. Reputation, brand recognition, online reviews, and overall customer experience are now all driving factors in the success of a medical practice.
Start Optimizing Your Revenue Cycle Today
Not sure where to begin? Our FREE financial assessment will identify opportunities to improve your revenue cycle and increase collections.
