The U.S. healthcare system is complex and confusing if you do not have experts on your side. Additionally, it seems medical billing continually changes. Whether it is a new law on the books about surprise medical billing, new codes, new rules regarding telehealth, or new in-office procedures due to COVID-19, change is something you can count on in the world of medical billing.
As clinics adjust to changes, the current billing team might not be up to the task. For these and many other reasons, outsourcing often makes sense for specialty clinics.
Overall, what are the benefits of outsourcing?
- Clinics often find their revenue increases after hiring a billing company to handle their bills. Because the billing company is equipped with resources and billing professionals, they see less denied or outstanding claims that lose them money.
- Clinics can spend more time on patient service. For small offices especially, who had staff handling the billing and other administrative tasks, they can better handle the day-to-day needs of the clinic. This often leads to better productivity and better patient satisfaction.
- The trust between patients and staff will improve. If the previous billing team did not send out timely bills, payment reminders, or other necessary communications, then the patient could become frustrated with the clinic. This can often result in lost revenue as patients switch to another clinic that does a better job utilizing digital communication systems and billing procedures.
- When they find the right billing company, the clinic now has a team of expert, dedicated billing specialists on their side. They will get more revenue, have routine reports on their billing, and be kept up-to-date on changes in the billing industry. This is why it’s so important to know where the billing company is based and their expertise.
As you begin searching for the right medical billing company, make sure they’re U.S.-based and provide nationwide service. Some companies will serve a small region while others have the capacity to serve clinics throughout the country. At Outsource Receivables Inc., we proudly serve specialty clinics across the U.S. We also have offices in Minneapolis, Chicago, and Boston. If you’re interested in learning more about how ORI can benefit your medical clinic, contact us today.