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Medical Billing Outsourcing FAQs

Q: What will outsourcing my medical billing cost?
A: Since each client we work with has different needs, we customize our services to your client. Your pricing is based on this. We can tell you our current clients save 15% overall on what they currently spend on medical billing. Our success rate is so high, we guarantee you will save 15%. Interested in learning more? Contact us today.
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Q: Will I have a dedicated account manager?
A: Yes! You will have a main contact who works as your liaison between your team and ours.
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Q: Will I have a dedicated person who works on all aspects of my billing?
A: No. When you contract with ORI, you get an entire team of medical billing experts each of whom brings their expertise in aspects of medical billing to your account. We’ve found the team approach very effective. So much so our success rate will save a new client 15% on the cost of their current medical billing. We guarantee this.
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Q: Is Outsource Receivables based in the United States?
A: YES! We have offices in Minneapolis and Chicago. All of our work is done in the US with zero tasks being sourced overseas.
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Q: Will I need to switch my billing systems to match ORI’s?
A: NO! We will work on your system. There is no need to switch. We have expertise in all of the major medical billing platforms.
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Q: Does ORI require we interface with any fancy proprietary systems?
A: No. We don’t require any special interface setups. We do not require you interface with any proprietary systems. You stay on your current medical billing and we work within those confines.
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Q: How long does it take to see positive results from working with ORI?
A: Our typical timeframe for our clients to see results is six months from your go live date.
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Q: How much experience do the ORI experts have in medical billing?
A: Our employees average 5 years of experience in the industry with many of them have significantly more years of experience.
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Q: How long will it take ORI to onboard our clinic and integrate into our office?
A: It could be as quick as 30 days with a maximum of 90 days.
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Q: I’m busy. How much of MY time will ORI need to get up and running?
A: We typically need 5-6 hours over the course of 2-3 meetings to learn about your clinic and your current systems.
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Q: How does communication work between my office and ORI?
A: You will have a dedicated account manager who will have answers for you or will have quick access to those with the answers. You have direct access to your accounts, so you’ll be able to see where you are with your medical billing 24/7. Additionally, you’ll be able to submit tickets via a secure portal to ask questions at any time.
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