Expert Medical Billing & Revenue Cycle Management Tips

Stay informed with the latest insights in medical billing, revenue cycle management, and healthcare financial strategies. Our expert-driven blog covers industry updates, best practices, and practical solutions to help your practice optimize billing, reduce denials, and maximize revenue. Explore our articles and take control of your financial success today!

Top Qualities to Look for When Hiring Front Office Staff for Your Medical Office

As the US continues to struggle with worker shortages and hiring challenges, it’s inevitable that medical offices will also see issues as they look for new hires. When it comes to a front desk position, it’s important to look for someone who will be up to the task whether they do or do not have previous experience, depending on your qualification requirements. In general, we recommend offices look for a person who is:

How ORI Serves Clinics Nationwide

As the healthcare industry evolves and becomes even more important during these difficult times, new and established clinics are evaluating their system and revenue for ways to improve. In some cases, this eludes to the need for outsourcing, but then the question becomes who should they hire for the job? In general, they should look for a US-based company if they are in the US and inquire about the specifics of how that company has helped their clients succeed.

How ORI Helps With a Clinic’s Billing and Process Consistency

When dealing with the complexity of medical billing, many clinics can fall behind due to changing codes, evolving standards, upgraded technology, and inefficient processes. Even if one of those steps gets out of align, it can then affect the rest of the procedure and result in denied claims and a slowed revenue stream. Some of the most important parts of the procedure include:

Remote Healthcare Workers and HIPAA Concerns.

Adapting to the pandemic for the past year and a year has caused many healthcare clinics to rethink how and where they care for patients. Since clinics are often dealing with a more vulnerable population, but often require in-person services for better care, it was a question of who can be remote and who needs to be at the office.

The Increase of Preventative Care Appointments and How to Handle It

During the height of the COVID-19 pandemic, clinics had to find workarounds for routine appointments and check-ins that didn’t necessarily require in-person care. While this did mean some real time procedures like checking blood pressure or doing blood work could not be done, patients could at least have the opportunity to check in with their doctor.

Keeping Your Patients Informed on COVID Protocols for Your Clinic

As the U.S. moves closer to the 50% fully vaccinated mark, and some states or counties have even reached as high as 70% of adults fully vaccinated, offices are starting to reevaluate their COVID protocols. Whether you are considering lifting some or most of your guidelines, it’s important to keep your patients informed. To avoid confusion, it’s better to cover all of your bases so you can ensure you get the message out whether it’s through email, phone, or text.

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