Expert Medical Billing & Revenue Cycle Management Tips
How ORI Serves Clinics Nationwide
As the healthcare industry evolves and becomes even more important during these difficult times, new and established clinics are evaluating their system and revenue for ways to improve. In some cases, this eludes to the need for outsourcing, but then the question becomes who should they hire for the job? In general, they should look for a US-based company if they are in the US and inquire about the specifics of how that company has helped their clients succeed.
How ORI Helps With a Clinic’s Billing and Process Consistency
When dealing with the complexity of medical billing, many clinics can fall behind due to changing codes, evolving standards, upgraded technology, and inefficient processes. Even if one of those steps gets out of align, it can then affect the rest of the procedure and result in denied claims and a slowed revenue stream. Some of the most important parts of the procedure include:
Remote Healthcare Workers and HIPAA Concerns.
Adapting to the pandemic for the past year and a year has caused many healthcare clinics to rethink how and where they care for patients. Since clinics are often dealing with a more vulnerable population, but often require in-person services for better care, it was a question of who can be remote and who needs to be at the office.
The Ease of Home Visits and How to Code Them
In the past year, healthcare providers have sometimes run into an issue with telehealth not being the best option for a patient’s needs, but the patient is unable to safely visit the office. That has opened up a new opportunity for the provider to look into home visits.
Telehealth and Relaxing COVID Guidelines: To Continue Virtual or Not?
After over a year of the healthcare industry evolving due to the pandemic, providers have adapted to the benefits of offering telehealth options. However, now that COVID regulations are beginning to relax, clinics are now looking at how telehealth has helped or hindered their services and what they should do going forward.
The Increase of Preventative Care Appointments and How to Handle It
During the height of the COVID-19 pandemic, clinics had to find workarounds for routine appointments and check-ins that didn’t necessarily require in-person care. While this did mean some real time procedures like checking blood pressure or doing blood work could not be done, patients could at least have the opportunity to check in with their doctor.
Summertime Prepping for Medical Clinics
It’s officially summer, which means now is the perfect time for clinics to start prepping for the fourth quarter. The past year has been a lot of adapting to the COVID world, so your staff can finally have a chance to breathe and evaluate how they’ve been doing plus other aspects of the office.
Keeping Your Patients Informed on COVID Protocols for Your Clinic
As the U.S. moves closer to the 50% fully vaccinated mark, and some states or counties have even reached as high as 70% of adults fully vaccinated, offices are starting to reevaluate their COVID protocols. Whether you are considering lifting some or most of your guidelines, it’s important to keep your patients informed. To avoid confusion, it’s better to cover all of your bases so you can ensure you get the message out whether it’s through email, phone, or text.
The Importance of Front Staff Collecting Info Upfront
In terms of medical billing, front staff are one of the most important aspects to an efficient and timely revenue process. Without that face time with patients to gather important info, billers would not have all of the information necessary to properly reimburse the clinic. Due to this, front staff should be adequately trained on what they need to collect upfront
How to Manage Workflow When Employees Take Extended Time Off
The summer can be a relief for specialty clinics that see a large influx of patients during the winter and spring; finally, staff feel like they can take some time off to vacation. However, while medical offices are typically slower during the summer months, there’s still a consistent flow of patients to care for and manage on a day to day basis. Even an efficient specialty clinic staff may have some issues when adapting to employees taking extended time off.
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