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The Importance of Good Customer Service in Healthcare

by Outsource Receivables, Inc. | Jan 5, 2022 | Medical Office Efficiency

Seeking healthcare, whether it’s for physical or mental needs, can be a tiring and complicated process. Patients can get frustrated when trying to find a provider in their network, so they are typically looking for quick, pleasant, and efficient service. Additionally,...

Common Efficiency Issues in Medical Offices

by Outsource Receivables, Inc. | Dec 28, 2021 | Medical Office Efficiency, Medical Billing Company

Maintaining an efficient office should be one of your top priorities going into 2022. Or, in some cases, improving the workflow may be your goal instead. To assist, we have gathered up some of the most common ways that offices may be falling short and some solutions....

Top Qualities to Look for When Hiring Front Office Staff for Your Medical Office

by Outsource Receivables, Inc. | Sep 16, 2021 | Medical Office Efficiency

As the US continues to struggle with worker shortages and hiring challenges, it’s inevitable that medical offices will also see issues as they look for new hires. When it comes to a front desk position, it’s important to look for someone who will be up to the task...

The Increase of Preventative Care Appointments and How to Handle It

by Outsource Receivables, Inc. | Aug 6, 2021 | Medical Office Efficiency, Minneapolis, MN, St Paul

During the height of the COVID-19 pandemic, clinics had to find workarounds for routine appointments and check-ins that didn’t necessarily require in-person care. While this did mean some real time procedures like checking blood pressure or doing blood work could not...

The Importance of Front Staff Collecting Info Upfront

by Outsource Receivables, Inc. | Jul 15, 2021 | Medical Billing Services, Medical Billing System, Medical Office Efficiency

In terms of medical billing, front staff are one of the most important aspects to an efficient and timely revenue process. Without that face time with patients to gather important info, billers would not have all of the information necessary to properly reimburse the...

The Importance of Investing Your Clinic’s Virtual Services

by Outsource Receivables, Inc. | Feb 25, 2021 | Medical Office Efficiency, Outsource Billing Companies, Virtual Medical Services

If there’s one thing that will most likely continue after the pandemic it is virtual healthcare. While virtual health was slowly being integrated into healthcare before 2020, the emergence of the COVID-19 pandemic drastically sped up the need for telehealth options....
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