Managing a large medical practice comes with a long list of responsibilities. A strong administrator knows when they need outside help. Reality dictates that a clinic’s A/R will never be 0% over 90 days, but what does good look like? With patient self-pay becoming more and more prevalent in medical billing and the complexities of insurance payments, most clinics will always carry some percent of past due accounts on their books over 90 days. However, the difference between good A/R and bad A/R is stark.
What does good A/R look like as a benchmark for your clinic? A good rule of thumb is to keep your 90+ accounts receivables at or below 10%. Many of our new clients come to us with A/R in the 20% range. In cold hard cash terms that can means thousands of dollars for a clinic.
Why does A/R get out of control when you know it means thousands of dollars? It happens because it’s difficult to allocate staff resources to the follow up required to get paid in a timely way. It happens for the most part because the processes are not in place within most clinics to adequately manage unpaid self-pay, insurance rejections, and insurance denials.
You know your billing office is working at capacity. You also know that leaving thousands of dollars on the table every year is not favorable for your clinic. So what is a good solution? The first step is to set up an initial, free consultation with Outsource Receivables to begin the process and to learn more about what options you have available.
ORI is a revenue cycle management company that assists medical practice administrators with identifying the key performance indicators and benchmarks for their business. ORI compares these against comparable clinics using industry standards. Outsourcing revenue cycle management services can be effectively evaluated once these KPIs and comparisons are in hand. Along with the assessment, ORI provides the cost comparison and advantages of outsourcing.
The assessment begins with a short consultation or discovery call to layout the goals of the assessment and practice priorities. If both parties are in agreement, a confidentiality agreement is signed. From this point a short assessment questionnaire is completed that covers current policies, procedures, coding, technology and more. In addition, a practice financial overview is generated which shows current staffing and overhead costs, insurance receivables, patient receivables, practice lag times and more. Using this data, Outsource Receivables can generate a base proposal of recommended services and fees.
Complete the contact form and get the process started today to learn what outsourcing can do for your practice.