Successful medical billing is all about the balance between accurate reporting, up-to-date training, and efficient technology. Without those key elements, a clinic may begin to see a decrease in full reimbursements and disruptions to their revenue cycle. To solve these issues, clinics should take a look at their current system; how can technology upgrades improve their day-to-day and long-term tasks? Here are a few benefits to consider:

  • Moving to paperless will save the clinic time and money. Electronic files are easier to look up, store, and fill out.
  • Front staff can look up a patient’s eligibility and payment history and more clearly communicate with them, which helps ensure their recording is accurate. This is an important first step in billing.
  • The software can be used by all of the clinic staff when a patient comes in for their appointment, so every step of the process can be referenced if an error occurs. This helps solve late or incorrect claims.
  • A cloud-based software will be especially helpful so that you’ll have your info backed up, and the staff can communicate and report while working remotely if needed.
  • Your billing team (whether outsourced or in-house) can quickly get the necessary info to start the insurance claim so you get paid in a timely manner. This is especially important because it gets the bill to the patient with an appropriate amount of time to pay.
When you work with ORI’s billing experts, you get these additional benefits:
  • We can help determine whether your current software has been benefiting or hurting your revenue cycle. If your new system works well, then we can work with it. If you’re interested in upgrading, we can recommend new software.
  • If a client does choose to switch their software, we can help smooth the transition. A new dashboard can be confusing for the staff without the proper training, so this helps start you off on the right track.
  • Once we begin working with your clinic, our own billing knowledge and technology allows us to bill the patient portion faster, which means improved cash flow for our clients.
  • Our workflow systems also allow us to track rejects, denials, zero pays, and past due patient responsibility so we can execute a timely follow-up of the reimbursement process.
  • Plus, our system includes a telephone system so we can seamlessly act as your medical billing office. We answer in the name of your clinic when your patients are calling so we can professionally answer every phone call.
In our current state of increased digital/remote communication, it’s more important than ever to ensure your clinic stays current. If you are not sure where to start, give our software and billing experts at Outsource Receivables Inc. a call.
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