Patient Customer Service
Outsource Receivables works as your 1st party office providing expert medical billing customer service. ORI works self-pay accounts before they become collection issues.
Our experts will also work with our client’s office to teach them how to effectively set self-pay expectations up front, making it easier to collect on the back end.
Some of the benefits of using our service include:
- Proactive statement delivery so your patients have a clear understanding of what they owe.
- A proprietary pre-collect process of letters and calls that respectfully and effectively motivate patients to pay their medical bill.
- We are professionals and understand how to drill down to the reason a patient is unable to pay their medical bill.
- ORI establishes reasonable payment plans to avoid accounts going to collections.
With our help most of our clients enjoy a low bad debt percentage. Typically this percent is between 3-4%.
To learn more on how your clinic can reduce the percentage of bad debt, contact us for a free consultation today.
Outsource Receivables Inc. provides revenue cycle management expertise to surgical, family practice, specialty clinics, therapy offices, and mental health clinics throughout the United States. Located in Minnesota, we have a special focus on clinics in the Upper Midwest which includes Minneapolis, St. Paul, Greater Minnesota, Wisconsin, Iowa, North Dakota and South Dakota.