As a medical professional, having to follow up with your patients to ensure that patient balances are addressed is more than likely not your favorite part of your job. Tackling patient collections on your own can be draining and extremely time consuming. So, there’s got to be a better way to address these types of situations within your medical facility, right? The answer is yes, as long as you team up with our billing experts at Outsource Receivables, Inc. We specialize in helping medical providers with developing business processes by offering medical billing resources to help enhance patient collections.
Address the Policy
When is the last time that you gave your patient collection policy a detailed review? Maybe you don’t even have one of these policies in place at all. The truth is that having a patient financial policy in place is critical. At the start of the appointment, the detailed policy should be addressed with the patient to ensure that they understand the rules around patient collections. At Outsource Receivables, Inc., we have the tools and technology to help you develop a custom patient financial policy that clearly lays out the rules around claim payments.
Prior to any services being rendered, it is fair for both the patient and the medical provider to go through the pre-treatment estimate with the insurance provider. By doing so, your staff will review the contracted rate for the service and the specific benefits of the patient to determine the estimated cost of the service or procedure. This helps patients plan appropriately for their responsible portion. Let our team at Outsource Receivables, Inc., help you boost your medical billing processes so that pre-treatment estimates are standard practice for your medical clinic.
Diverse Payment Options
In order for medical practice’s to maintain a competitive advantage in their community, offering diverse payment options when it comes to patient collections is very important. The use of online payment options has never been more popular. If your practice still only accepts cash or check, it is time to step out of your comfort zone and offer multiple payment options for your patients. Our dedicated medical billing experts have the experience and resources available to help you provide more payment options at your medical practice.
When it comes to patient collections, it is ok to raise your hand up and seek assistance from a professional medical billing staff that knows the keys to enhancing your patient collections. Team up with our experts at Outsource Receivables, Inc., and let us help develop your business processes so that your practice earns more revenue annually. To learn more about our medical billing solutions, give us a call today at (866) 585-2800.