One of the most important aspects of modern healthcare is convenience. Patients and clinic billing staff are all busy and the use of digital tools to streamline daily tasks such as setting up appointments, collecting payments, contacting medical providers, and allowing patients to easily communicate with their physicians streamlines the entire process for all involved. With CareCloud’s user-friendly and cutting-edge patient assessment and engagement tools, you and your patients will save time.
After a patient starts to visit your clinic, they can be added to a patient portal hosted through CareCloud. They now have a direct way to easily request appointments, access their records, and pay bills. For many practices, this saves them time on follow-up for appointments/payments, and that in turn helps keep it all organized so it’s easy to reference if claims are being delayed. Plus, patients are more likely to pay sooner if they have an online payment option.
Another bonus to CareCloud’s patient portal: it can be accessed from desktop, mobile, or tablet. Whether your patient is at home or on the go, they can easily access the information they need at their fingertips.
Along with patients expecting a modern take to their healthcare, they also want quicker responses to their questions. The portal, for staff and physicians, allows an online chat function so those questions can be quickly answered, or other information easily shared (such as lab results or health records). When administrative staff, nurses, and physicians can easily collaborate, the practice runs smoothly and patients are not told conflicting information, which could deter them from returning in the long run.
If you want to improve your patient communication and office productivity, contact Outsource Receivables Inc. to learn more about how CareCloud can help your practice. We are a CareCloud reseller and offer demos to interested parties.