Medical Billing Blogs
As of June 12, 2019, 96% of Americans own a cellphone of some kind and 81% have a smartphone. Apps, online bill pay, and scheduling everything from soccer practices to dental appointments is happening everyday on a mobile device. Is your clinic keeping up with the busy lives of your patients? Maybe an even better question is whether your practice is truly leveraging technology for efficiency. If you’re not sure, the information below is a great read for you. Patients are acting and demanding healthcare practices provide the same conveniences they are used to with other businesses. They want to be served timely, be able to communicate easily via apps and online web portals, pay bills online, and they are shopping between providers to get the best prices for the services they need. Just like the local auto repair shop, your practice is competing now more than ever for the patients that walk through your door.
Someone once said, “If you don’t change, you don’t grow. The same can be said about businesses. Advances in medical practice management and continual changes in medical billing make it difficult for even seasoned professionals to stay current. Change is always hard until it becomes easy, but does your practice have the internal bandwidth to wait until the changes are easy? Outsourcing medical billing is an easy solution to the medical billing problem.
Small practices and their employees wear many hats. There’s revenue to manage, medical billing, patient engagement to stay on top of, health records to update, and so much more. Even if patients enjoy the personable feel of a smaller practice, they may choose to leave due to issues that may occur like disorganization, a lack of patient focus, or inefficient billing practices. No one likes getting a bill six months after a procedure!
Thus, with limited resources, it can be difficult for a small medical practice to keep up with paperwork, communication, revenue, and all the other daily tasks when they need to focus on the most important part—the patients. Important tasks like timely billing could fall by the wayside thus making it hard for the practice to pay bills on time.
When choosing the right medical management system, it is important to do research first to gather objective information on the platform. One way to do this: look up testimonials, reviews, and awards.
As a multi-award-winning, cloud-based platform, CareCloud has received many different endorsements from prestigious and well-known companies. Those awards include: Black Book, 2017 & 2019.
Black Book independently surveys their vendors through an unbiased rating system. That system ranks companies and firms through 18 key indicators focusing on operational excellence, software, systems, products, equipment, and outsourced service lines. More about their excellent qualifications can be found here.
Consumers are shopping for healthcare just like they do other large purchases. This has been a trend for some time now since high insurance deductibles have caused the percentage of out-of-pocket expenses to rise.
With this trend, it’s more important than ever for clinics to not only provide efficient and convenient services, but to also market their brand just as other service-based businesses do. Reputation, brand recognition, online reviews, and overall customer experience are now all driving factors in the success of a medical practice.